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Last Updated: Apr 16, 2021

Can a Hospital ER Turn You Away?

FL Medical Malpractice

    Access to emergency medical care is a critical aspect of public health, ensuring that individuals receive timely treatment during life-threatening situations. However, an important question that must be addressed is: Can emergency rooms turn you away under certain circumstances?

    Federal Law Protections for Patients Seeking ER Treatment

    The Emergency Medical Treatment and Labor Act (EMTALA) is a federal law enacted in 1986 as part of the Consolidated Omnibus Budget Reconciliation Act (COBRA). EMTALA was introduced to address concerns about the denial of emergency medical care to individuals in need, particularly due to financial considerations. These ER denial laws are designed to ensure that all individuals, regardless of their financial or insurance status, receive appropriate emergency medical treatment when they present to a hospital emergency room.

    Key Components of EMTALA

    Emergency Medical Care Obligation

    EMTALA imposes an obligation on hospitals participating in Medicare, which includes the majority of hospitals in the United States, to provide an appropriate medical screening examination and necessary stabilizing treatment to any individual seeking emergency care.

    Non-Discrimination Provision

    One of the fundamental principles of EMTALA is the prohibition of discrimination in the provision of emergency care. Hospitals are explicitly forbidden from denying emergency services based on a patient’s ability to pay, insurance coverage, or immigration status.

    Stabilization Requirement

    Once an emergency medical condition is identified, EMTALA mandates that hospitals provide stabilizing treatment to the extent of their capabilities. If a hospital lacks the necessary resources, it is required to arrange for the transfer of the patient to another facility equipped to handle the specific medical condition.

    Post-Stabilization Care

    EMTALA ensures that individuals are not discharged prematurely after stabilization. Hospitals must provide appropriate post-stabilization care, ensuring that patients are in a condition to safely leave the emergency room.

    Civil Monetary Penalties

    Hospitals found to be in violation of EMTALA can face significant penalties, including civil monetary fines. These penalties serve as a deterrent to ensure compliance with the law’s provisions. Victims in emergency room refusal cases may also file medical malpractice injury claims to seek damages.

    Florida Law Protections for Patients Seeking ER Treatment

    Can emergency rooms turn you away in Florida? Here’s what the 2023 Florida Statutes (including Special Session C) Section 395.1041 states in the context of ER denial laws:

    • Every general hospital that has an emergency department shall provide emergency services and care for any emergency medical condition when: (a) any person requests emergency services and care; or (b) emergency services and care are requested on behalf of a person by an emergency medical services provider or another hospital.
    • Each hospital offering emergency services shall post, in a conspicuous place in the emergency service area, a sign clearly stating a patient’s right to emergency services and care and the service capability of the hospital.
    • Any person who suffers personal harm as a result of a violation of this section or the rules adopted hereunder may recover, in a civil action against the responsible hospital administrative or medical staff or personnel, damages, reasonable attorney’s fees, and other appropriate relief.

    Exceptions Related to Emergency Room Refusal Cases

    While EMTALA emphasizes the obligation of hospitals to provide emergency care to individuals, there are exceptions to this rule.

    Non-emergency Cases without Health Insurance

    Hospitals may refuse treatment if the case is deemed non-emergent, and the patient lacks health insurance. EMTALA specifically addresses emergency medical conditions, and non-emergent cases may not fall under its mandate.

    Frequently Asked Questions: Can a Hospital ER Turn You Away?

    Under federal and state laws related to the healthcare system, hospital emergency rooms in Florida are generally not allowed to turn away individuals who need emergency care, regardless of their insurance status or ability to pay. 

    Can a Florida ER Turn Me Away If I Don’t Have Insurance?

    No. Under the Emergency Medical Treatment and Labor Act (EMTALA), hospitals with emergency departments that accept Medicare (which is most hospitals) must perform a medical screening exam by a physician or nurse to determine if an emergency medical condition exists. This requirement applies regardless of insurance status, financial ability, immigration status, or national origin.

    What If the ER Says My Condition Isn’t an Emergency?

    If a healthcare provider determines that your condition is not an emergency, the ER may legally refer or transfer you to other facilities or outpatient care. However, if you believe you were turned away inappropriately and suffered harm or increased pain as a result, you may have legal recourse. A free consultation with an attorney can help you determine whether your rights were violated.

    Can a Hospital Turn Me Away If I’m Experiencing Mental Health Issues?

    Hospitals are required to treat psychiatric emergencies in the same way as physical health emergencies. If a person poses a risk to themselves or others, the ER must provide a screening and stabilization or arrange for immediate transfer to a psychiatric unit or mental health facility. Failure to do so could expose the hospital to liability under federal and state health care laws.

    What If I Was Turned Away and My Condition Got Worse?

    If you were denied care and your condition worsened, resulting in additional harm, disability, or the need for emergency treatment at another facility, you may be entitled to benefits under the law, including financial compensation. This could also be the basis for a medical malpractice or negligence claim, particularly if hospital staff were aware of your symptoms and still failed to act appropriately.

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